Name: Shark IQ 2-in-1 Robot Vacuum and Mop with Matrix Clean Navigation, RV2402WD
Brand: Shark
SKU: 2844894680
Price: 199 USD
Availability: InStock
Rating: 4.2 (1245 reviews)

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Shark IQ 2-in-1 Robot Vacuum and Mop with Matrix Clean Navigation, RV2402WD

Augmented Reality Experiences

<ul> <li>POWERFUL SUCTION AND SONIC MOPPING: First, its an ultra-powerful whole home vacuum on carpets and floors. Second, its an ultra-powerful vacuum that sonic mops hard floors at the same time</li> <li>NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage</li> <li>TACKLE STUCK ON STAINS: Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6)</li> <li>PRECISION HOME MAPPING: 360 LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home</li> <li>HANDS-FREE CONTROL: Set a cleaning schedule, initiate whole-home cleanings, or create no-go zones with sound of your voice using Amazon Alexa or Google Assistant</li> <li>PERFECT FOR HOMES WITH PETS: With powerful suction, Sonic Mopping, and Sharks self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease</li> <li>BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance</li> <li>WHATS INCLUDED: (1) Shark IQ Robot, (1) Charging Dock, (1) Side Brush, (1) Microfiber Reusable Mopping Pad</li> </ul>

The Shark IQ 2-in-1 robot vacuum is a versatile powerhouse. With robust suction for hard floors and rugs, it goes beyond conventional cleaning by simultaneously vacuuming and sonic mopping hard surfaces. Key features include Matrix Clean Navigation for precise movement, customizable cleaning with Home Mapping, Voice Control for convenience, and a self-cleaning brushroll adept at handling various types of hair. Weighing in at 9.59 lbs, it offers a lightweight yet powerful cleaning solution.

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Get years of protection for just pennies a day.Plan covers:<ul><li>Mechanical & Electrical Failures</li><li>Item Failures During Normal Use, or from Normal Wear & Tear</li><li>Other Common Malfunctions</li></ul>Plan includes:<ul><li>24/7 Customer Support</li><li>Easy Online Claims</li><li>Fast Repairs or Replacements</li></ul>Protect it today. Enjoy it for years.Simply add a Walmart Protection Plan to your order and checkout as usual. There is no need to register your plan for it to be active. We will send plan details to your email address after purchase.Award-winning protection backed by AllstateAllstate has been protecting people and the things they love most for over 85 years. So you know your purchase is in good hands.

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Floors

Assembly

Cleaning

Mapping

Vacuum

Ease Of Use

Hair

Price

House

Dirt

Carpet

Pets

Dust

Battery

Charging

Connection

Brush

Program

Control

Instructions

Performance

We got this for Black Friday and very pleased with it. The mapping and mopping features make a big difference over our past, vacuum only “dumb” robot vacuum. Note we have 100% hardwood floors so I am not sure how it would work on carpet. The AI mapping works much better than expected, instead of randomly bumping around the room like out past robot vacuum this one takes the most efficient path, never gets stuck under furniture AND does a light mopping at the same time. The apps works pretty well although when I tried to find my model under the “support” function it was not listed. That takes me to the only real negative of this review: the manual/documentation. It is not very good documentation so we had to figure out a few things on our own. For example it is a vacuum and mop but there is zero mention in any of the instructions where the dust bin is, how to empty the dust bin etc… lucky we figured it out but definitely a miss that there was not mention of it. Otherwise very pleased. I'd also not that it is best if you run it regularly to maintain after a deep clean scrub, I would not rely on it for removing really dirty floors. Also the “matrix clean” mode seems to be okay but uses a lot of cleaning solution and therefore we don't use that function. The matrix clean is for spot cleaning more dirty areas like in front of the stove but if you use it you are going to go through the liquid cleaner solution much faster.

Great AI Guided Upgrade for all hardwood floors

I received this as a gift from my husband , I want to say that is very easy to use and does a good job , the only thing is that the part where the liquid goes is too small and it ask for more liquid every 15-20  minutes or so , in general I'm happy with this gift; specially when im very busy to clean the floor.

My first robot vacuum

Overall I love this machine.
I own a dog who sheds and his fur is everywhere.
Setting up the mapping is... interesting. Trying to discern the rooms in my house was not easy and I ran the mapping twice.
After that the cleaning began.
the first run filled the bin halfway through.
After that less and less accumulated fur..A few found objects that blocked the cleaning bristles.
For the price I'm pleased at the 70% sale. I should have spent a little more for the self empty feature and hopefully a bigger liquid bin.
I have a 1200 square foot home and one room in almost completely taken over as an office yet it runs out of water to mop.
Dispite these two things I am still pretty happy. Less fur, dust and dander on the floor, attacking the furniture next and maybe people won't walk out of my home covered in dog fur.

Huge help but a few things to know

It is very easy to use with the app. I like that you can do the whole house, individual rooms, or spot, clean a small section. The water reservoir is small,  The running time is the biggest downfall. Does not mop my 1st floor all in one, does half then have to wait more than an hour to recharge %26 finish-my 1st floor is not that large at all.

Quality is more than expected

Alert! Walmart sells you the model RV2402WD and put a sticker with the Model number RV2402WD over the original Model number RV2620wd which It is actually a better model but when you try to register it with Shark or try to use the warranty later the walmart sticker model number does not exist! The original model number does exist but shark will not offer warranty on that because what you purchased on your receipt is model number RV2402 from Walmart. So you will lose the warranty entirely.

SCAM!!

I ordered the shark, IQ robotic vacuum, and a pre-Black Friday sale. We didn't open it until mid January and then set it up from fairly reasonable instructions. It would not charge. 
I contacted SHARK customer Service and the representative was very helpful even getting into a video chat to diagnose the issue. He sent an a new battery right away. It took a while to get here. 
After two weeks I went to install the battery and found that the battery that came with the vacuum had tape over the terminals. I removed the tape and tried to charge the original battery again. It still didn't charge. It was faulty, or was it? 
I installed the replacement battery and after four days I still have not gotten it charged by now (2/25/24) it is too late to return. I have not reviewed the performance of the vacuum because I cannot tell how well it works.

Waste Removal - Wasted Time

It's sweeping is pretty good, most times. But the mopping and mapping features are severely lacking in operation. This robot is currently full of mopping fluid but it is NOT Mopping!! It has also been trying to “return to the dock “ for about 29 minutes but instead is wandering all over the house. I might be needing my money back ASAP. Quite disappointed in Shark!

Needs Improvement

I'm I order this vacuum system because it did not have a brush roller. When I went to inboxing it it had a paddle brush roller in yellow not the blue power paddle that it advertised. So it was return for that reason. First picture is what was supposed to to come with the system but got what is showing in picture two.

Did not get was advertised

I ordered and paid for this model RV2402WD BUT I got another product today in the mail from the Black Friday sale. 
I ordered the $188 Shark IQ, 2 in 1 model RV2402WD but ended up with the Shark AI Ultra, 2 in 1 model RV2610WD. The crazy part is that the vendor put a sticker over the model number on the box that I received today that shows the model number that I ORDERED (RV2402) but the actual box has a totally DIFFERENT model number (RV2620) than what I ordered and what I received (RV2610). The model number that was covered under the sticker is model number RV2620WD! I am so confused. I just want exactly what I paid for. There was no notice of substitution for the product or anything sent by Walmart or any vendor!! This was blatant dishonesty. Had I not paid attention to the big white sticker, Id be using the wrong product. The product i received is NOT even a VARIANT of what i odered.

BUYER BEWARE!! Dishonesty here

There is no guaranty that you will receive the item your order. I ordered a Shark IQ 2-in-1 Robot Vacuum and Mop with Matrix Clean Navigation, RV2402WD and received a kids toy box. Called the customer service and they didn't help to get the item I ordered.

I didn't received the item I ordered and no help.

Shark IQ 2-in-1 Robot Vacuum and Mop with Matrix Clean Navigation, RV2402WD

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ONSON Robot Vacuum Cleaner, 2 in 1 Robot Vacuum and Mop Combo, With WIFI Connection For Pet Hair, Hard Floor