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TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620)

4.3 4.3 out of 5 stars 872 ratings

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Brand TP-Link
Internet service provider spectrum, optimum, cox, xfinity
Compatible Devices Personal Computer
Total Ethernet Ports 1
Maximum Downstream Data Transfer Rate 686 Megabits Per Second

About this item

  • Eliminate Rental Fee: Eliminate your cable modem monthly rental fee
  • Cable Modem Only: You will also need a router to enable Wi-Fi. Channel Width : 96MHz(16 channels) / 6MHz (single channel). Modulation : 64 QAM / 256 QAM. Operating System - Windows 8/Windows 7/ Windows Vista, Service Pack 1 or later/ Windows XP, Service Pack 2. or later/ Mac 10.4 or later (Ethernet Connection Only) UNIXLinux
  • Faster Speed: DOCSIS 3.0 Cable Modem provides 16X faster download speed than DOCSIS 2.0 for an ultra-fast performance; Channel bonding of up to 16 downstream and 4 upstream channels, provide data rates up to 680Mbps for download and 143Mbps for upload
  • ISP CERTIFIED: Great for Cable Internet plans up to 300Mbps with XFINITY from Comcast, Spectrum (Including Charter, Time Warner Cable, and Bright House Networks), Cox, Suddenlink, Mediacom, and WOW
  • Industry Leading Support: 2-year warranty and free 24/7 technical support; J.D. Power Ranked TP-Link "Highest in Customer Satisfaction for Wireless Routers in 2017"
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TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620)
TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620)
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PriceCurrently unavailable.-14% $118.99
List Price:$139.00
$99.99$39.95-10% $197.97
List:$219.99
-29% $163.05
List:$229.99
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
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Get it as soon as Tuesday, Apr 2
Customer Ratings
Easy to install
4.7
3.9
4.4
4.2
4.2
4.2
WiFi signal
4.4
3.5
3.8
3.5
3.7
3.8
Tech Support
3.7
3.0
3.1
2.9
3.2
3.4
Value for money
3.7
4.3
4.1
3.8
3.8
Sold By
Woot
Hitron Americas
Techa Distribution
Verdi!
Amazon.com
connectivity tech
Ethernet
Ethernet
Ethernet
Ethernet
Ethernet
ethernet ports
1
2
2
1
2
1
number of ports
2
3
2
1
data transfer rate
686 megabits per second
2500 megabits per second
1 gigabits per second
2500 megabits per second
1000 megabits per second
max downstream rate
686 megabits per second
2500 megabits per second
1 gigabits per second
960 megabits per second
2500 megabits per second
1029 megabits per second
max upstream rate
143 megabits per second
2500 megabits per second
960 megabits per second
2.5 gigabits per second
246 megabits per second
modem type
cellular
cable
data modem
cable
cable
cable

Product Description

Get the most out of your cable Internet and eliminate monthly rental fees with the TC-7620 modem, certified for XFINITY from Comcast and Time Warner Cable. Stream video in HD and game online seamlessly with the high-performance modem's 686Mbps download speed. DOCSIS 3.0 technology enhances your network's security and creates faster throughput with an innovative channel bonding feature.Compatible with cable internet plans up to 300Mbps*,Compatible with major cable ISPs, including XFINITY from Comcast, Cox Communications, Spectrum and more.

Maximum cable internet uplink and downlink speeds are the transmission rates that the device is capable of and certified for based on CableLabs DOCSIS 3.0 technology. Actual cable internet uplink and downlink speeds are not guaranteed and will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription. Some modems are not compatible with certain cable providers. Please check with your cable provider to verify whether this modem is compatible with their service. Broadband cable service is required to use this device. Not compatible with voice services. Frequency Range: 88 to 1002 MHz (edge to edge) and 5 to 42MHz (edge to edge); Interface Available: 1 F-Connector (Female 75έ), 1 10/100/1000 Mbps Ethernet Interface (RJ45), 1 Power Jack; Protocols Supported: Network: IP ICMP ARP, Transport: TCP UDP

What's in the box

  • TC-7620, Ethernet Cable, Power Adapter, Quick Installation Guide
  • Product guides and documents

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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    TP-Link

    TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620)


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    From the manufacturer

    Take Full Advantage of Your Internet Service

    - Nonstop entertainment – Enjoy seamless Lag-free HD streaming and online gaming.

    - Blazing performance – Up to 686Mbps download and 143Mbps upload speeds.*

    - Faster overall throughput thanks to advanced 16x4 channel bonding.

    - Speedy data transfer with a Gigabit Ethernet port.

    - Future-proof your network with IPv4 and IPv6 dual stack.

    *Actual cable internet uplink and downlink speeds will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription.

    Start Saving in No Time

    - Pays for itself by eliminating your monthly modem rental fees.

    - Hassle-free setup to get the modem up and running quickly.

    - Well-defined LEDs clearly display device and network status.

    - Backwards compatible with DOCSIS 1.0, 1.1, and 2.0.

    Features

    ISP Compatibility

    - The TC-7620 is compatible with major cable ISPs, including XFINITY from Comcast, Cox, Spectrum, and more.

    - Compatible with cable internet plans up to 300Mbps.**

    **Actual cable internet uplink and downlink speeds will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription.

    DOCSIS 3.0

    Enhances your network and creates faster throughput using channel bonding.

    Easy Setup

    - Connect the new cable modem.

    - Open up a browser window to automatically start the online activation process, or contact your ISP to set up the new modem.

    World’s #1 Consumer Wi-Fi Brand*

    Nearly half the people in the world who use Wi-Fi networking products use TP-Link. With over 150,000 products shipped daily, substantial investment in research and development, and meticulous in-house design, manufacturing and testing, we’re proud to be the world leader in Wi-Fi.

    *According to latest published IDC Worldwide Quarterly WLAN Tracker Report, Q3 2016 Final Release.

    cable modem modem cable modem
    TC-7610 TC-7620 TC7650
    Customer Reviews
    4.2 out of 5 stars
    2,111
    4.3 out of 5 stars
    872
    4.3 out of 5 stars
    657
    Operating Style Cable Modem Only Cable Modem Only Cable Modem Only
    Channel Bonding 8x4 16x4 24x8
    Downstream Data Rate Up to 343Mbps Up to 680Mbps Up to 1Gbps
    Comcast / Xfinity Up to 214Mbps Up to 370Mbps Up to 630Mbps
    Spectrum (Charter, TWC, Bright House) Spectrum Internet Spectrum Internet Spectrum Internet
    COX Communications Preferred 100 Ultimate Ultimate
    Suddenlink Communications Internet 100 Internet 400 Internet 400
    Mediacom Cable Internet 200 Internet 200 Internet 200
    Wow Internet 100 Internet 100 Internet 100

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    872 global ratings

    Customers say

    Customers like the quality, ease of setup, speed and value of the modem. For example, they mention that it works well, the instructions are easy to understand and the connection speeds have been more consistent. That said, they say it's worth the cost and is cheaper than most 16x4 modems. Opinions are mixed on connectivity.

    AI-generated from the text of customer reviews

    224 customers mention179 positive45 negative

    Customers like the quality of the modem. For example, they say it works well, and is of good quality. Some mention that it works right out of the box.

    "has been working perfectly for a few years now! very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more

    "...definitely worth a look if you need one, and it seems to work absolutely perfectly on the TWC network. Highly recommended!" Read more

    "This cable modem has worked perfectly for a month without one issue...." Read more

    "Worked right out of the box and was up and running after a brief call to TWC to activate the new modem...." Read more

    150 customers mention139 positive11 negative

    Customers find the setup of the modem to be easy. They mention that the instructions are easy to understand and include photos. They also say that the auto setup online worked like a charm and that they have had zero issues since installation.

    "...For those of us not adept at this sort of thing, the instructions were very easy to understand and include photos...." Read more

    "...The NETGEAR had excellent range and very easy setup, but surprisingly had similar problems as the old WNR854T I was trying to replace - locked-up..." Read more

    "...Motorola MB7621Like: Runs cool, Intuitive front face information display layout, up to 680mps future proof..." Read more

    "...very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more

    124 customers mention105 positive19 negative

    Customers like the speed of the modem. Some say that it provides excellent speed, their internet speed has increased, and their devices are perkier. They also say that their connection speeds have been more consistent, and there has been a tremendous improvement in throughput compared to a DOCSIS 2 modem, with a browsing speed that is speedier. Some customers also mention that it runs like a champ and provides data rates up to 680 Mbps for download and 143 Mbps.

    "...Very fast, 2)..." Read more

    "...Worked fast and reliable. It did run however always a bit hot. The plastic top of the modem was to hot to the touch for my liking...." Read more

    "...I place in front of air source to help it keep cool. Runs like a champ and 320Mb\s is nothing for this unit.*..." Read more

    "...The speed was ok. Because of the wiring in my older neighborhood I can't get more than 300mpbs up and 30 down...." Read more

    84 customers mention80 positive4 negative

    Customers appreciate the value of the modem. They mention it's cheaper than most 16x4 modems and works just as well. Some say that it saves them the moded rental each month. Overall, customers are happy with their purchase and recommend it to others.

    "...That is a fantastic savings and something that everyone needs to be aware of...." Read more

    "...Sleek smart design, 6) Good price @ $150, 7)..." Read more

    "...Nothing lasts forever though. This has been a great modem for the price." Read more

    "...at least as well as the big name modem it replaced, and at a significant cost savings over buying the big name brand...." Read more

    28 customers mention25 positive3 negative

    Customers like the size of the modem. They say it's small, fits on a desk nicely, and has a small foot print. Some customers also mention that it'll mount on the wall.

    "...TP-Link..Like: small size (like < 1/2) in comparison to Motorola, equally fast for my service , used <$50 (2 year warranty for new)..." Read more

    "...It is small, spiffy-looking and the LEDs don't light up the room at night...." Read more

    "...It's so light, in fact, that I had to spend some time tucking and tying cables just to keep them from pushing it off the shelf." Read more

    "...Overall I am getting close 200 MBPS, the modem is small, but it does run hot and you do get a 2 year warranty with the purchase.*..." Read more

    204 customers mention134 positive70 negative

    Customers are mixed about the connectivity of the modem. Some mention that it's fantastic, high-quality, and holds a strong signal pretty much always. However, others say that it hiccups, does not connect a phone to the internet, and has periodic service drops out. They also report very poor connection speed in the range of 8-10 mbps.

    "...Once you do, this is an ideal modem for your at home use. It is going to save you a lot of money." Read more

    "...Worked fast and reliable. It did run however always a bit hot. The plastic top of the modem was to hot to the touch for my liking...." Read more

    "...Periodic service drops out could be due to a bad or marginal router, modem, phone line filters, the phone line, or the DSL service provider equipment..." Read more

    "has been working perfectly for a few years now! very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more

    17 customers mention6 positive11 negative

    Customers are mixed about the rebooting of the modem. Some mention that it does not constantly reboot, while others say that it constantly reboots right out of the box. Some say that the mode has a horrible tendency to not restart itself, and that rebooting the device didn't resolve the issue.

    "...The TWC Ubee modem had the horrible tendency to not restart itself after any sort of network or power outage...I needed to call TWC to have them..." Read more

    "...Speed is excellent and did not have to restart/reboot for any reasons. If you need a modem go with this product...." Read more

    "...a few days of use, the tp link modem would slow to a crawl and need to be rebooted...." Read more

    "...because I thought there was something wrong with the unit, It was rebooting a lot and I called the cable company and they told me that nothing..." Read more

    53 customers mention13 positive40 negative

    Customers are dissatisfied with the heat produced by the modem. They mention that it gets very hot and eventually goes out due to overheating.

    "...Dislike: still runs hot to the touch, LED ony lights with no symbols, not intuitive to read status, not certified by as many cable providers as..." Read more

    "...June17,2017This Unit has achieved such high temperatures, that it began dropping connections randomly for various lengths of time.. from 4..." Read more

    "...door open and small fans blowing air across it...so far has not gotten to hot to touch...." Read more

    "...My only concern is it seems to run a little warm, not hot, but warmer than my Motorola so I’m not sure if that will cause issues in the future..." Read more

    TP-LINK TC-7620 & Archer C7 AC1750 like Thunder & Lightning!
    5 Stars
    TP-LINK TC-7620 & Archer C7 AC1750 like Thunder & Lightning!
    I recently purchased xfinity internet for my apartment &amp; I am renting one of their modem/router. Unfortunately that router I am renting out for $10 a month isnt cutting it for me. My package is above 100Mbps &amp; my average speeds were 30-50 Mbps.At first I purchased the Netgear N600 modem/router &amp; I did not see any improvement, in fact it was worse than the modem Im renting from Comcast. The Netgear had worse range! After returning it &amp; getting a refund I did some research &amp; found out many people receive better results with buying a seperate router &amp; modem. Although I do not like the look of having two boxes instead of one but I do like the results! I purchased the TP-LINK DOCSIS 3.0 TC-7620 &amp; Archer C7 AC1750 &amp; I am absolutely loving the results so far my speeds have tripled if not quadrupled!Speedtest.net ResultsEthernet connection: 91MbpsWireless 2.4G connection: 95MbpsWireless 5G connection: 120 MbpsPros: Install was a breeze approx. 15-20 min &amp; didn't even have to call comcast like I did with the Netgear.Dual Band 2.4 &amp; 5Long RangeCons: None.*note 2.4g connection has fast speed &amp; long range but has more interference from other devices. 5g connection has faster speeds &amp; less range but less interference.Will post an update later on.
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    Top reviews from the United States

    Reviewed in the United States on August 21, 2016
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    Reviewed in the United States on August 4, 2016
    Reviewed in the United States on September 13, 2019
    Reviewed in the United States on December 14, 2023

    Top reviews from other countries

    Manny
    5.0 out of 5 stars great modem
    Reviewed in Canada on May 17, 2019
    Graham K
    5.0 out of 5 stars Compatible with Teksavvy!!
    Reviewed in Canada on August 17, 2018