Brand | TP-Link |
---|---|
Series | Cable Modem Only |
Item model number | Cable Modem Only |
Operating System | Windows 8/Windows 7/ Windows Vista, Service Pack 1 or later/ Windows XP, Service Pack 2 or later/ Mac 10.4 or later (Ethernet Connection Only) UNIX Linux |
Item Weight | 1.2 pounds |
Product Dimensions | 5.57 x 4.93 x 2.28 inches |
Item Dimensions LxWxH | 5.57 x 4.93 x 2.28 inches |
Voltage | 12 Volts |
Manufacturer | TP-LINK USA |
ASIN | B01CVOLKKQ |
Is Discontinued By Manufacturer | No |
Date First Available | March 31, 2016 |
TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620)
Brand | TP-Link |
Internet service provider | spectrum, optimum, cox, xfinity |
Compatible Devices | Personal Computer |
Total Ethernet Ports | 1 |
Maximum Downstream Data Transfer Rate | 686 Megabits Per Second |
About this item
- Eliminate Rental Fee: Eliminate your cable modem monthly rental fee
- Cable Modem Only: You will also need a router to enable Wi-Fi. Channel Width : 96MHz(16 channels) / 6MHz (single channel). Modulation : 64 QAM / 256 QAM. Operating System - Windows 8/Windows 7/ Windows Vista, Service Pack 1 or later/ Windows XP, Service Pack 2. or later/ Mac 10.4 or later (Ethernet Connection Only) UNIXLinux
- Faster Speed: DOCSIS 3.0 Cable Modem provides 16X faster download speed than DOCSIS 2.0 for an ultra-fast performance; Channel bonding of up to 16 downstream and 4 upstream channels, provide data rates up to 680Mbps for download and 143Mbps for upload
- ISP CERTIFIED: Great for Cable Internet plans up to 300Mbps with XFINITY from Comcast, Spectrum (Including Charter, Time Warner Cable, and Bright House Networks), Cox, Suddenlink, Mediacom, and WOW
- Industry Leading Support: 2-year warranty and free 24/7 technical support; J.D. Power Ranked TP-Link "Highest in Customer Satisfaction for Wireless Routers in 2017"
Similar items that may ship from close to you
- ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem , Approved for Comcast Xfinity, Cox, Charter Spectrum, & more , Two 1 Gbps Ports , 1 Gbps Max Internet Speeds , 4 OFDM ChannelsFREE Shipping by AmazonGet it as soon as Tuesday, Apr 2
- NETGEAR Cable Modem CM500 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 400Mbps | DOCSIS 3.0FREE Shipping by AmazonGet it as soon as Tuesday, Apr 2
- NETGEAR Cable Modem CM700 - Compatible with all Cable Providers incl. Xfinity, Spectrum, Cox | For Cable Plans up to 800Mbps | DOCSIS 3.0| BlackAmazon's Choicein Computer Networking ModemsFREE Shipping by AmazonGet it as soon as Tuesday, Apr 2
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum , Two 1 Gbps Ports , 400 Mbps Max Internet Speeds , SURFboard AppFREE Shipping by AmazonGet it as soon as Tuesday, Apr 2
Compare with similar items
This Item TP-Link DOCSIS 3.0 (16x4) High Speed Cable Modem, Max Download Speeds of 686Mbps, Certified for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum (TC-7620) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | ||
Price | Currently unavailable. | -14% $118.99$118.99 List Price: $139.00 | $99.99$99.99 | $39.95$39.95 | -10% $197.97$197.97 List: $219.99 | -29% $163.05$163.05 List: $229.99 |
Delivery | — | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 | Get it as soon as Tuesday, Apr 2 |
Customer Ratings | ||||||
Easy to install | 4.7 | 3.9 | 4.4 | 4.2 | 4.2 | 4.2 |
WiFi signal | 4.4 | 3.5 | 3.8 | 3.5 | 3.7 | 3.8 |
Tech Support | 3.7 | 3.0 | 3.1 | 2.9 | 3.2 | 3.4 |
Value for money | — | 3.7 | 4.3 | 4.1 | 3.8 | 3.8 |
Sold By | — | Woot | Hitron Americas | Techa Distribution | Verdi! | Amazon.com |
connectivity tech | — | Ethernet | Ethernet | Ethernet | Ethernet | Ethernet |
ethernet ports | 1 | 2 | 2 | 1 | 2 | 1 |
number of ports | — | 2 | 3 | — | 2 | 1 |
data transfer rate | 686 megabits per second | 2500 megabits per second | 1 gigabits per second | — | 2500 megabits per second | 1000 megabits per second |
max downstream rate | 686 megabits per second | 2500 megabits per second | 1 gigabits per second | 960 megabits per second | 2500 megabits per second | 1029 megabits per second |
max upstream rate | 143 megabits per second | 2500 megabits per second | — | 960 megabits per second | 2.5 gigabits per second | 246 megabits per second |
modem type | cellular | cable | data modem | cable | cable | cable |
Product Description
Get the most out of your cable Internet and eliminate monthly rental fees with the TC-7620 modem, certified for XFINITY from Comcast and Time Warner Cable. Stream video in HD and game online seamlessly with the high-performance modem's 686Mbps download speed. DOCSIS 3.0 technology enhances your network's security and creates faster throughput with an innovative channel bonding feature.Compatible with cable internet plans up to 300Mbps*,Compatible with major cable ISPs, including XFINITY from Comcast, Cox Communications, Spectrum and more.
Maximum cable internet uplink and downlink speeds are the transmission rates that the device is capable of and certified for based on CableLabs DOCSIS 3.0 technology. Actual cable internet uplink and downlink speeds are not guaranteed and will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription. Some modems are not compatible with certain cable providers. Please check with your cable provider to verify whether this modem is compatible with their service. Broadband cable service is required to use this device. Not compatible with voice services. Frequency Range: 88 to 1002 MHz (edge to edge) and 5 to 42MHz (edge to edge); Interface Available: 1 F-Connector (Female 75Î), 1 10/100/1000 Mbps Ethernet Interface (RJ45), 1 Power Jack; Protocols Supported: Network: IP ICMP ARP, Transport: TCP UDP
What's in the box
Looking for specific info?
Product information
Technical Details
Additional Information
Customer Reviews |
4.3 out of 5 stars |
---|---|
Best Sellers Rank | #41,886 in Computers & Accessories (See Top 100 in Computers & Accessories) #179 in Computer Networking Modems |
Warranty & Support
Feedback
From the manufacturer
Take Full Advantage of Your Internet Service
- Nonstop entertainment – Enjoy seamless Lag-free HD streaming and online gaming.
- Blazing performance – Up to 686Mbps download and 143Mbps upload speeds.*
- Faster overall throughput thanks to advanced 16x4 channel bonding.
- Speedy data transfer with a Gigabit Ethernet port.
- Future-proof your network with IPv4 and IPv6 dual stack.
*Actual cable internet uplink and downlink speeds will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription.
Start Saving in No Time
- Pays for itself by eliminating your monthly modem rental fees.
- Hassle-free setup to get the modem up and running quickly.
- Well-defined LEDs clearly display device and network status.
- Backwards compatible with DOCSIS 1.0, 1.1, and 2.0.
Features
|
|
|
|
---|---|---|---|
ISP Compatibility- The TC-7620 is compatible with major cable ISPs, including XFINITY from Comcast, Cox, Spectrum, and more. - Compatible with cable internet plans up to 300Mbps.** **Actual cable internet uplink and downlink speeds will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription. |
DOCSIS 3.0Enhances your network and creates faster throughput using channel bonding. |
Easy Setup- Connect the new cable modem. - Open up a browser window to automatically start the online activation process, or contact your ISP to set up the new modem. |
World’s #1 Consumer Wi-Fi Brand*Nearly half the people in the world who use Wi-Fi networking products use TP-Link. With over 150,000 products shipped daily, substantial investment in research and development, and meticulous in-house design, manufacturing and testing, we’re proud to be the world leader in Wi-Fi. *According to latest published IDC Worldwide Quarterly WLAN Tracker Report, Q3 2016 Final Release. |
TC-7610 | TC-7620 | TC7650 | |
---|---|---|---|
Add to Cart
|
|||
Customer Reviews |
4.2 out of 5 stars
2,111
|
4.3 out of 5 stars
872
|
4.3 out of 5 stars
657
|
Operating Style | Cable Modem Only | Cable Modem Only | Cable Modem Only |
Channel Bonding | 8x4 | 16x4 | 24x8 |
Downstream Data Rate | Up to 343Mbps | Up to 680Mbps | Up to 1Gbps |
Comcast / Xfinity | Up to 214Mbps | Up to 370Mbps | Up to 630Mbps |
Spectrum (Charter, TWC, Bright House) | Spectrum Internet | Spectrum Internet | Spectrum Internet |
COX Communications | Preferred 100 | Ultimate | Ultimate |
Suddenlink Communications | Internet 100 | Internet 400 | Internet 400 |
Mediacom Cable | Internet 200 | Internet 200 | Internet 200 |
Wow | Internet 100 | Internet 100 | Internet 100 |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, ease of setup, speed and value of the modem. For example, they mention that it works well, the instructions are easy to understand and the connection speeds have been more consistent. That said, they say it's worth the cost and is cheaper than most 16x4 modems. Opinions are mixed on connectivity.
AI-generated from the text of customer reviews
Customers like the quality of the modem. For example, they say it works well, and is of good quality. Some mention that it works right out of the box.
"has been working perfectly for a few years now! very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more
"...definitely worth a look if you need one, and it seems to work absolutely perfectly on the TWC network. Highly recommended!" Read more
"This cable modem has worked perfectly for a month without one issue...." Read more
"Worked right out of the box and was up and running after a brief call to TWC to activate the new modem...." Read more
Customers find the setup of the modem to be easy. They mention that the instructions are easy to understand and include photos. They also say that the auto setup online worked like a charm and that they have had zero issues since installation.
"...For those of us not adept at this sort of thing, the instructions were very easy to understand and include photos...." Read more
"...The NETGEAR had excellent range and very easy setup, but surprisingly had similar problems as the old WNR854T I was trying to replace - locked-up..." Read more
"...Motorola MB7621Like: Runs cool, Intuitive front face information display layout, up to 680mps future proof..." Read more
"...very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more
Customers like the speed of the modem. Some say that it provides excellent speed, their internet speed has increased, and their devices are perkier. They also say that their connection speeds have been more consistent, and there has been a tremendous improvement in throughput compared to a DOCSIS 2 modem, with a browsing speed that is speedier. Some customers also mention that it runs like a champ and provides data rates up to 680 Mbps for download and 143 Mbps.
"...Very fast, 2)..." Read more
"...Worked fast and reliable. It did run however always a bit hot. The plastic top of the modem was to hot to the touch for my liking...." Read more
"...I place in front of air source to help it keep cool. Runs like a champ and 320Mb\s is nothing for this unit.*..." Read more
"...The speed was ok. Because of the wiring in my older neighborhood I can't get more than 300mpbs up and 30 down...." Read more
Customers appreciate the value of the modem. They mention it's cheaper than most 16x4 modems and works just as well. Some say that it saves them the moded rental each month. Overall, customers are happy with their purchase and recommend it to others.
"...That is a fantastic savings and something that everyone needs to be aware of...." Read more
"...Sleek smart design, 6) Good price @ $150, 7)..." Read more
"...Nothing lasts forever though. This has been a great modem for the price." Read more
"...at least as well as the big name modem it replaced, and at a significant cost savings over buying the big name brand...." Read more
Customers like the size of the modem. They say it's small, fits on a desk nicely, and has a small foot print. Some customers also mention that it'll mount on the wall.
"...TP-Link..Like: small size (like < 1/2) in comparison to Motorola, equally fast for my service , used <$50 (2 year warranty for new)..." Read more
"...It is small, spiffy-looking and the LEDs don't light up the room at night...." Read more
"...It's so light, in fact, that I had to spend some time tucking and tying cables just to keep them from pushing it off the shelf." Read more
"...Overall I am getting close 200 MBPS, the modem is small, but it does run hot and you do get a 2 year warranty with the purchase.*..." Read more
Customers are mixed about the connectivity of the modem. Some mention that it's fantastic, high-quality, and holds a strong signal pretty much always. However, others say that it hiccups, does not connect a phone to the internet, and has periodic service drops out. They also report very poor connection speed in the range of 8-10 mbps.
"...Once you do, this is an ideal modem for your at home use. It is going to save you a lot of money." Read more
"...Worked fast and reliable. It did run however always a bit hot. The plastic top of the modem was to hot to the touch for my liking...." Read more
"...Periodic service drops out could be due to a bad or marginal router, modem, phone line filters, the phone line, or the DSL service provider equipment..." Read more
"has been working perfectly for a few years now! very high-quality modem! no problems. happy customer! TP-link is a good brand!" Read more
Customers are mixed about the rebooting of the modem. Some mention that it does not constantly reboot, while others say that it constantly reboots right out of the box. Some say that the mode has a horrible tendency to not restart itself, and that rebooting the device didn't resolve the issue.
"...The TWC Ubee modem had the horrible tendency to not restart itself after any sort of network or power outage...I needed to call TWC to have them..." Read more
"...Speed is excellent and did not have to restart/reboot for any reasons. If you need a modem go with this product...." Read more
"...a few days of use, the tp link modem would slow to a crawl and need to be rebooted...." Read more
"...because I thought there was something wrong with the unit, It was rebooting a lot and I called the cable company and they told me that nothing..." Read more
Customers are dissatisfied with the heat produced by the modem. They mention that it gets very hot and eventually goes out due to overheating.
"...Dislike: still runs hot to the touch, LED ony lights with no symbols, not intuitive to read status, not certified by as many cable providers as..." Read more
"...June17,2017This Unit has achieved such high temperatures, that it began dropping connections randomly for various lengths of time.. from 4..." Read more
"...door open and small fans blowing air across it...so far has not gotten to hot to touch...." Read more
"...My only concern is it seems to run a little warm, not hot, but warmer than my Motorola so I’m not sure if that will cause issues in the future..." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Let me be honest in saying I know nothing about this sort of thing...at all. When I asked my partner what the fee was on our bill was for "rented equipment" he explained and I asked, why don't we just purchase one. He responded with, good questions and here we are today. According to him it was extremely easy to install, just a few clicks here and there and boom done. For those of us not adept at this sort of thing, the instructions were very easy to understand and include photos. If that is too much, you can simply look at the existing set up and copy that.
My biggest question was, will this even work? If so, will it work as well or slow down our speed? I am thrilled to answer that it was a seamless transition and we haven't noticed a bit of difference. This is an "as advertised" item in regards to meeting the expectations for Time Warner customers. I should mention that our internet use includes 2 laptops, 1 tablet and an several streaming TV services.
Take the time and make the comparisons to your rented unit and confirm it will work. Once you do, this is an ideal modem for your at home use. It is going to save you a lot of money.
The Pros of the Archer C7: 1) Very fast, 2) Excellent range, 3) Three external antennas, 4) Good built-in web user interface with good help and explanation of terminology corresponding to the displayed menu that stays displayed to the right in each menu, 5) Sleek smart design, 6) Good price @ $150, 7) Good information on how to improve wireless performance on their website. Cons of the Archer C7: 1) there is no logout button of the browser interface - the browser must be closed completely including all tabs otherwise the last admin session remains active - not as secure as just having a logout button to click, 2) A lot of bright blinking blue leds on the front that I covered up with a strip of black electrical tape.
These are the 802.11ac1750 dual band (2.4 & 5.0 GHz) routers I tried: 1) TRENDnet TEW-812DRU, 2) TP-LINK Archer C7, 3) NETGEAR R6300V2. I also tried the 802.11ac1200 Amped Wireless RTA15. All of them supported Guest Networks on both bands, and easy setup of multiple wireless Access Points (effectively range extenders by means of adding other routers wirelessly to the primary router that connects to the DSL modem). The NETGEAR had excellent range and very easy setup, but surprisingly had similar problems as the old WNR854T I was trying to replace - locked-up several times right after being setup and required rebooting (cycling power). See my review of the TRENDnet TEW-812DRU at Amazon.com. The Amped Wireless RTA15 had a good setup / user interface, but my experience showed that it did not provide quite as complete the range that the Archer C7 did. The Archer C7 was priced at almost $40 less than the others. You can download the user manuals for each router from the respective company's website. At the TP-LINK website, under the Support drop-down you can find the link labeled TP-LINK emulators. By selecting the Archer C7 you can get a firsthand experience of the setup / user interface running and play with it. I liked the help / user's guide that is displayed to the right of the settings. The TRENDnet user interface was almost identical to the Archer C7's. The Amped Wireless RTA15 user interface was good as it provides pictures and explanation of each setting. The NETGEAR R6300V2 built-in web user interface provides many excellent features including a network topography, signal strength, other networks nearby, and potential interference, etc. - checkout the user's manual from their site as it is all explained. However, I didn't like that the help is on the bottom and keeps auto-hiding when you click off of it - I want to read it while also looking at the menu.
I liked both the TP-LINK Archer C7 and Amped Wireless RTA15 because both have external antennas, thus providing the ability to add higher gain antennas if it becomes necessary. Further, (a YouTube video turned me on to this) - with external antennas one can slip a metal kitchen whisk over the antenna to improve the wireless signal - I tried this using one whisk on the middle antenna on the Archer C7 and sure enough the radius of my wireless network range increased by ~70 feet.
Amped Wireless also rates an "excellent" for their learn and tutorial links (bottom of their website), and they have a super nice free app for Android and PC in their WI-FI Analytics Tool - helps identify signal strength, other wireless radios in the area, channel overlaps and potential sources of interference, other networks, etc. Similar apps are available from other sources.
Things to keep in mind: Dry-wall, wood, electrical wiring and conduit, metal, etc. will absorb, reflect and distort Wi-Fi signals thus reducing speed and range. Also important is that each wireless device (laptop, tablet, smartphone, etc.) has a different quality of radio receiver and transmitter, and each device may respond differently. Try to locate the router in an open room (perhaps on a desk or bookshelf) a bit away from nearby walls. Thus, the router, its location, security settings, and other factors that work well for one wireless device may not prove beneficial for other devices. In problematic environments, instead of wireless, consider Power Line network extenders that work by using your electrical wiring to transmit the signals up to ~30 meters in radius. Finally, you don't have to pay for all router bells and whistles. Do some research of the options available and determine what you can live without. I've seen 300mbps 2.4GHz & 5GHz routers that give sufficient speed and range performance priced as low as $40, while the ac1750 450mbps (2.4GHz) / 1350mpbs (5GHz) are $150 and beyond. Find a retailer that accepts returns and try several to find out which you like best. Buy several and set them up as access points (via wireless or power line) if you need extended range. Use speedtest.net and Wi-Fi analytics tools to digest the signal to help determine what location, channels, settings, etc. work best. Enabling the firewall at your router and turning off the firewall at your service provider may eek-out more speed as well. Periodic service drops out could be due to a bad or marginal router, modem, phone line filters, the phone line, or the DSL service provider equipment. Check the wireless settings of your laptop, tablet, smartphone, etc. to ensure the wireless settings have optimized.
Note about support for QoS (Quality of Service): One reviewer stated that QoS is not supported in the Archer C7. However, I found that the settings are indeed there, but under "Bandwidth Control".
Update
I revised my earlier 1 star rating, as it turns out that apparently there was an issue at the Xfinity distribution site. No sooner than I had ordered a replacement modem, Xfinity reported service outage issue for my area. After they came back on, not only did my modem run stable, it also didn't run quite as hot. I still replaced it with a Motorola MB7621, since I had already ordered it in. It is a 24x8 modem vs. the TP Link at 16x4, so it has 8 more download channels and 4 more uploads. Frankly as expected there was NO difference in a speedtest.net download or upload test. Both ran identically fast at 95mbps for a 105 mbps service. In addition did Xfinity only register 4 upload channels out of 8 available. Since I got both modems here is what I like/don't like in comparison.
TP-Link..
Like: small size (like < 1/2) in comparison to Motorola, equally fast for my service , used <$50 (2 year warranty for new)
Dislike: still runs hot to the touch, LED ony lights with no symbols, not intuitive to read status, not certified by as many cable providers as Motorola, no warranty for used ones, product reportedly being faced out by manufacturer
Motorola MB7621
Like: Runs cool, Intuitive front face information display layout, up to 680mps future proof
Dislike: It is positively large compared to other modems, $70 price point